 Several business units use town hall meetings to connect with
employees. In mid-2007, the Indonesia town hall meeting attracted
about 600 employees. |
We encourage employees to provide feedback through a variety
of channels, including town hall meetings, intranet forums and
staff appraisals.We also conduct regular companywide opinion
surveys of our employees to gather their views and perspective
of the company; our most recent survey questionnaire was
made available in 16 languages and responses are confidential.
Seventy-eight percent of employees (not including retail store
employees) participated in the 2006 survey. Almost two-thirds of
survey participants added written comments beyond the survey
point scale responses. Results were compared with a previous
survey conducted in 2004 to gain an understanding of employee
views on the progress of ConocoPhillips in key areas of focus.
Overall results for 2006 were generally positive, as shown in
the responses to questions related to employee satisfaction.
(fig. 26) Strongly favorable responses also are shown in
the areas of our core values, particularly in safety, local teamwork,
environmental responsibility and ethics.
(fig. 27)
Additional areas where we have continued to improve include:
- Creating an environment where diverse backgrounds
can succeed.
- Reporting an ethics violation without retaliation.
- Senior leadership encouraging reporting important
information up the line.
Areas that require continuous improvement focus are:
- Development and recognition.
- Clear sense of direction and strategy.
- Attracting and retaining the best employees.
To maximize the benefit of the survey and to encourage
employees to continue to provide feedback, managers
communicated the companywide and individual business
level results of the survey to employees. Managers and
employees then work together to identify the top priorities
for improvement and develop plans to address areas of
concern in their immediate work group.
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