ConocoPhillips
2006 Sustainable Growth Report2006 Sustainable Growth Report
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Engaging With Communities

CAC member who prepared a Clean Air Excellence Award nomination
“When I received the documentation from EPA, I realized that this was an opportunity for ConocoPhillips to be recognized for all of their efforts in reaching out to the community,” said Candi Beaudry, the former CAC member who prepared a Clean Air Excellence Award nomination for the Billings refinery, pictured here (far right) with fellow CAC members and Billings refinery staff.
Our company-operated refineries created Community Advisory Councils (CACs) and Citizen Advisory Panels (CAPs) to foster and strengthen relationships with their neighborhoods. CACs and CAPs consist of local community representatives and members of the refinery management team, who meet regularly to discuss refinery plans and performance. The meetings give us an opportunity to meet our neighbors, to inform them about our operations, to consult with them on special issues or concerns and to gather their feedback on our performance.

Eleven of our 12 U.S. refineries and our Humber refinery in the United Kingdom have CACs or CAPs. The exception, the Ferndale refinery in Washington, engages its community by working through established local organizations. The Ferndale refinery recently hosted a visit by three members of the Los Angeles refinery’s CAC who wanted to learn more about wet scrubber technology used to reduce air emissions.

While our marine business’ stakeholders are typically geographically dispersed, in the state of Alaska, we participate in two multistakeholder groups developed as part of the Oil Pollution Act of 1990. We work with the Prince William Sound Regional CAC primarily on oil spill prevention and response, as well as other issues of interest to those stakeholders. Similarly, we engage with the Washington State Advisory Council for Puget Sound, including serving on that group’s board.

The Billings refinery in Montana was successfully nominated by its CAC for the 2005 Clean Air Excellence Award from the U.S. Environmental Protection Agency, underlining the relationship the refinery has with its community. The award recognized the refinery’s local education and outreach work and its emissions reduction efforts.

Amanda Muench of ConocoPhillips Canada
Amanda Muench of ConocoPhillips Canada talks with members of the Dawson Creek, British Columbia community at Discover Energy, a multistakeholder forum sponsored by the Canadian Association of Petroleum Producers.
More than 70 community representatives have served on the Billings CAC since it was established in 1990. Their interest in air quality, coupled with the refinery’s commitment to environmental care, has contributed to a reduction in sulfur dioxide emissions from 2,180 metric tons to 245 metric tons per year between 1992 and 2005. The CAC has worked with the refinery to develop a sustainable development scorecard, updated annually, to measure the plant’s social, economic and environmental performance.

Our exploration and production businesses also have engagement strategies which vary according to the nature of the local community. In dispersed communities, they may identify key stakeholders and engage with them one-on-one, or in regions where there are opportunities to bring local stakeholders together, they work with multistakeholder groups similar to refinery CACs and CAPs. Below are a few examples.

In Alaska, we actively consult with North Slope communities to protect subsistence resources and to share information about current and planned operations. In 2006, such discussions led to an agreement with the Alaska Eskimo Whaling Commission and local village whaling associations that seismic operations in the Chukchi Sea offshore of Alaska would not interfere with native whaling and other subsistence hunting activities.

As part of a goal to be recognized as the industry leader in stakeholder engagement performance, ConocoPhillips Canada developed a Stakeholder Engagement Policy and has established guiding principles. We are actively involved with stakeholders through multistakeholder groups across Western Canada to share information about oil and gas development with community members, regulators and other industry representatives. We have collaborated with landowners and other industry members to develop tools to inform industry about potential impacts of oil and natural gas activities on key agricultural sectors, and we have sponsored initiatives to support safety in the agricultural industry. We also are actively engaged in education initiatives across Western Canada.

Network to share best practices among employees to engage external stakeholders
We have a companywide network to share best practices among employees whose main role is to engage external stakeholders. In April 2007, the network held its third global workshop attended by representatives from across our operations, including Peter Koning, Canada, and Tunde Folorunsho, Nigeria, pictured here.
In the San Juan basin, we have endorsed the New Mexico Oil and Gas Association’s Good Neighbor Policy to improve communication with ranchers, landowners, environmentalists and other stakeholders. The program commits us to protect the environment and minimize nuisance, respect private property, ensure site security and public safety, educate employees and contractors on good neighbor practices and inform the public on property and mineral rights issues.

In Indonesia, we have partnerships with regional universities and local business associations to develop environmental mitigation strategies and social development programs identified through community input. Our engagement plan includes regular conversations with researchers, town leaders, business groups, community members and program participants.

In the Gulf of Paria, Venezuela, since the beginning of our exploration activities in 1996, we started a proactive dialogue with local communities to better understand their concerns and needs, as well as those of fishermen, local governments and other stakeholders. Similarly, we talked with national and international stakeholders to understand their highest priorities in terms of environmental protection and sustainable development. From this dialogue, we crafted programs that protected the environment and helped build healthier and more prosperous local communities.

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